Have questions?
If yours isn't here, bring it to our intro call.
Beginning
Do I need a diagnosis to start?+
No. Counselling is for anyone who feels stuck, overwhelmed or wants support navigating life's challenges, whether or not there is a formal diagnosis.
What happens in the first session?+
You share why you are considering counselling, whether there is a specific issue or a general sense that something needs attention. I explain how I work, answer your questions, and we decide together whether we are a good fit.
What's the difference between a counsellor and a psychologist?+
A psychologist can assess and diagnose mental health conditions, and can bill through medical aid. My scope as a Specialist Wellness Counsellor is different: I don't diagnose. If a diagnosis or medication is what you're after, start with a psychologist or psychiatrist and I'm happy to point you toward someone good.
My work is about how you live day to day: growing, getting through the hard seasons, building stronger ways of coping, and making sense of what you've carried from the past.
What are Calu's qualifications?+
I hold a BA in Psychology and Organisational Psychology from the University of Cape Town (UCT), completed in 2015, and an Honours degree in Psychology through UNISA, graduating in 2023.
I am a registered Specialist Wellness Counsellor with the Association for Supportive Counsellors and Holistic Practitioners (ASCHP), registered in 2025.
Alongside my private practice, I volunteer as a counsellor with LifeLine and Hope House.
The rhythm of sessions
What is 'therapy by the sea'?+
The same therapeutic work, with elements of Ocean therapy, held outdoors on a quiet beach in the deep south, anywhere between Muizenberg and Simon's Town. Sessions run 1 hour, walking or sitting, and we decide on the beach together beforehand.
If the weather turns, we move the session online or reschedule.
Confidentiality still applies: we choose quiet stretches of beach and keep a comfortable distance from others.
How do online sessions work?+
Sessions take place on Google Meet, or WhatsApp video call if you prefer. Once booked, a calendar invite arrives with the meeting link.
All you need is a private space, a stable internet connection and a device with a camera and microphone.
How often should I see you?+
Weekly sessions are recommended in the beginning. The regular rhythm is what builds our relationship, and it is where the real momentum comes from.
Once we get to know each other better and have built a relationship, we review how things are going and decide together whether to keep the weekly rhythm or shift to fortnightly or monthly sessions.
Circumstances and finances may change, so we can adjust the schedule along with them.
Fees & payment
How does payment work?+
After each session, you'll be invoiced. Payment is done by EFT or QR Code. Cash is accepted for 'therapy by the sea'.
How does payment work for international clients?+
After your session, a secure digital payment link or invoice with QR code will be sent via email or WhatsApp for checkout using any Visa or Mastercard.
Due to transaction fees, rates will differ:
Individual Counselling: R750
Couples & Family Counselling: R850
Do you accept medical aid?+
Not at present. Services provided under ASCHP registration are not currently covered by medical aid.
Policies & Important Information
Cancellation & Refund Policy+
I understand that plans can change, so please give as much notice as possible if you need to cancel or reschedule.
Cancellations or rescheduling with at least 24 hours' notice are free of charge. Cancellations with less than 24 hours' notice, or missed appointments without notice, may be charged at the full session rate.
In the case of genuine emergencies or exceptional circumstances, please let me know and we can discuss the situation.
If I need to cancel your appointment, you will be offered an alternative appointment or a full refund where applicable.
Terms & Conditions+
By booking or attending a counselling session with Calu Ebden, you agree to the following terms.
Calu provides counselling and wellness support to individuals, couples and families. Sessions may take place online or, where agreed in advance, outdoors in a suitable location.
Counselling is a collaborative process and individual outcomes will vary. Tide Therapy does not guarantee any particular outcome from counselling, and counselling is not a substitute for medical, psychiatric or emergency care where these are required.
All information shared during counselling is treated as confidential, subject to applicable legal, ethical and professional obligations. There are circumstances where confidentiality may need to be limited, including where disclosure is required or permitted by law, or where there is a serious and immediate concern regarding the safety of a client or another person.
For online sessions, clients are responsible for having a suitable private environment and a stable internet connection.
The information provided on this website is for general educational and informational purposes and should not be considered medical or emergency advice.
These terms are governed by the laws of the Republic of South Africa.
Tide Therapy reserves the right to update these terms from time to time. Any updates will be published on this website.
Privacy Policy+
Tide Therapy respects your privacy and is committed to protecting your personal information.
When you contact Tide Therapy, book a session or use this website, we may collect information such as your name, contact details, appointment information, payment details and information you choose to share with us about yourself or your reasons for seeking counselling.
Some information shared in counselling may be considered sensitive personal information. This information is only collected and processed where necessary to provide counselling services and in accordance with applicable South African law.
Your information may be used to: - Respond to enquiries and arrange appointments - Provide and manage counselling services - Communicate with you about your sessions - Process payments and maintain appropriate financial records - Maintain appropriate counselling and administrative records - Meet legal, ethical and professional obligations - Maintain and improve our website and services
Tide Therapy does not sell your personal information.
Information may be shared with trusted service providers where necessary to operate the practice, such as appointment scheduling, payment processing, email or website hosting providers. We take reasonable steps to ensure that personal information is handled appropriately and securely.
Information shared during counselling is treated as confidential, subject to applicable legal, ethical and professional requirements. Information may be disclosed where required or permitted by law, or where necessary to address a serious and immediate safety concern.
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access or disclosure. However, no electronic system can be guaranteed to be completely secure.
Personal information will be retained only for as long as reasonably necessary, or for as long as required by applicable legal, professional or ethical obligations.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise a concern about how your information is being handled.
If you have any questions about your personal information or this Privacy Policy, please contact: Calu Ebden at calu.ebden@gmail.com
This Privacy Policy may be updated from time to time. The latest version will be available on this website.
Anything else on your mind?
Bring it to a free 30-minute call. There's no such thing as a silly question here.